Frequently Asked Questions
Everything you need to know about joining Michigan's premier grilling club
General Information
ADD-ONS & PLANNING AHEAD
Add More When It Matters
As a member, you can add additional packs of any protein included in the active monthly box, as long as add-ons are submitted before the weekly cutoff for your upcoming delivery.
Perfect for:
- Parties and backyard gatherings
- Birthdays and family events
- Tailgates and game days
No substitutions. Just more of what's already available that month.
FREEZER FRIENDLY
Freeze Smart. Grill Longer.
All Grill Grub proteins are:
- U.S.D.A. Professionally prepared
- Vacuum sealed
- Flash frozen at peak quality
When properly stored, they maintain quality for 6–9 months.
Many members stock their freezers during summer and enjoy Grill Grub well into fall and winter.
No waste. No pressure.
MEMBERSHIP CONTROL
You're Always in Control
Members can:
- Skip individual months
- Pause deliveries
- Cancel anytime
If you skip or cancel, your delivery spot becomes available to a new customer. That's how Grill Grub stays limited.
BILLING & PAYMENTS
How and When You're Charged
Initial Purchase
- Customers are charged for the first box immediately when they join Grill Grub
- This secures their membership and delivery priority for the season
Future Monthly Boxes
- Each upcoming box is billed at the co-packer cutoff for that delivery week
- Customers are notified in advance before billing occurs
This advance notice gives members time to:
- • Add additional protein packs
- • Skip that month's box
- • Pause or cancel their membership
Billing Timing
- Charges occur after the cut-off and once the order is finalized
- You are only charged for boxes you have not skipped or paused
No surprise charges. No billing for boxes you don't receive.